Orbit Mirror
Design in Australia
Eco-friendliness
Warranties
We aim to provide our customers with a peace of mind when you purchase from Industrie Tapware. All our basin, bathtubs and toilets come with a 20-year warranty, while our tapware and bathroom accessories have industry leading 30-year warranty. We will repair or replace goods that are faulty through workmanship or materials free of charge within the first year. After the first year, products are still covered for their remainder lifetime period, but additional labour costs apply.
View our full Industrie Tapware Warranty Guide.
Bathroom Vanities
We sell Australian-made bathroom vanity and furniture products manufactured by Marquis and Timberline, who have their own warranty terms.
Marquis offer a lifetime warranty on their vanities. For full warranty terms visit the Marquis website here Marquis Warranty Information.
Timberline's warranties are based on the inclusions of each vanity style and internals selected. See their Timberline Warranty Guide for more information.
Returns
Returns of Industrie Tapware products are accepted within 7 days of purchase, provided that you produce satisfactory proof of purchase and the item is in its unused, original condition. Restocking fees may apply. For products produced or imported by other brands, sold as 3rd party products, the return terms for that company apply.
For custom products, please choose carefully as once they are in production, order cancellations and product returns cannot be accepted.
For more information, please visit our Terms and Conditions policy page or alternately, contact us at orders@industrietapware.com.au.
Shipping
Industrie Tapware use 3rd-party couriers to deliver products Australia-wide. Due to frequent fluctuation of the cost of deliveries, some areas and items require a custom quotation.
If your delivery address has specific limitations that pertain to receiving deliveries, such as access to site, steep or narrow roads, inability to receive pallet deliveries to kerbside, specific loading or receiving locations or if you require a forklift delivery, please reach out to us for a custom delivery quotation, prior to placing an order. Email orders@industrietapware.com.au to request a custom delivery quote.
Once you have placed your order and full payment is received by Industrie Tapware, stocked items from your order will be dispatched within 24-48 hours to all Major Capital Cities on the Australian Eastern Seaboard. For non-stocked or custom items, we will advise you of lead times as applicable.
Holding orders
We can hold paid orders for a short time in advance of delivery. Please reach out to our Orders team for more information. For extended order holding, storage fees may apply.
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Other Product Information
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We aim to provide our customers with a peace of mind when you purchase from Industrie Tapware. All our basin, bathtubs and toilets come with a 20-year warranty, while our tapware and bathroom accessories have industry leading 30-year warranty. We will repair or replace goods that are faulty through workmanship or materials free of charge within the first year. After the first year, products are still covered for their remainder lifetime period, but additional labour costs apply.
View our full Industrie Tapware Warranty Guide.
Bathroom Vanities
We sell Australian-made bathroom vanity and furniture products manufactured by Marquis and Timberline, who have their own warranty terms.
Marquis offer a lifetime warranty on their vanities. For full warranty terms visit the Marquis website here Marquis Warranty Information.
Timberline's warranties are based on the inclusions of each vanity style and internals selected. See their Timberline Warranty Guide for more information.
Industrie Tapware use 3rd-party couriers to
deliver products Australia-wide. Due to frequent fluctuation of the cost of
deliveries, some areas and items require a custom quotation.
If your delivery address has specific
limitations that pertain to receiving deliveries, such as access to site, steep
or narrow roads, inability to receive pallet deliveries to kerbside, specific
loading or receiving locations or if you require a forklift delivery, please
reach out to us for a custom delivery quotation, prior to placing an order. Email
orders@industrietapware.com.au
to request a custom delivery quote.
Once you have placed your order and full
payment is received by Industrie Tapware, stocked items from your order will be
dispatched within 24-48 hours to all Major Capital Cities on the Australian
Eastern Seaboard. For non-stocked or custom items, we will advise you of lead
times as applicable.
Holding orders
We can hold paid orders for a short time in
advance of delivery. Please reach out to our Orders team for more information.
For extended order holding, storage fees may apply.
Returns of Industrie Tapware products are
accepted within 7 days of purchase, provided that you produce satisfactory
proof of purchase and the item is in its unused, original condition. Restocking
fees may apply. For products produced or imported by other brands, sold as
3rd party products, the return terms for that company apply.
For custom products, please choose carefully as once they are in production, order cancellations and product returns cannot be accepted.
For more information, please visit our Terms and Conditions policy page or alternately, contact us at orders@industrietapware.com.au.