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Warranties
We offer the longest and most extensive warranties that you'll find in all of Australia and New Zealand.
We aim to provide our customers with a peace of mind when you purchase from Industrie Tapware. All our basin, bathtubs and toilets come with a 20-year warranty, while our tapware and bathroom accessories have industry leading 30-year warranty. We will repair or replace goods that are faulty through workmanship or materials free of charge within the first year. After the first year, products are still covered for their remainder lifetime period, but additional labour costs apply. -
Returns
Returns are accepted within 7 days of purchase, provided that you produce satisfactory proof of purchase and the item is in its unused, original condition.
For more information, please visit our website’s terms and conditions policy page or alternately, contact us at orders@industrietapware.com.au
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Shipping
Once you have placed your order and full payment is received by Industrie Tapware, you will receive your order within 48 – 72 hours to all Major Capital Cities on the Australian Eastern Seaboard.